Refunds and Cancellation

Last updated August 26, 2026

Cancel anytime

Open the Premium page and choose Manage subscription; the Stripe billing portal handles the rest. Cancellation takes effect at the end of your current paid billing period. Your plan stays active until then, and you won't be charged for another month.

Paid months are not refundable

Subscription charges are final once paid. Canceling does not refund the current billing period or any unused time. You can keep using Inbox through the end of the period you paid for.

Print Edition

Each paid month includes one print credit, and your edition mails automatically near the end of your billing month. Canceling does not refund that month or cancel its print benefit: an unused credit remains available while the paid period is active, and a book already ordered continues to production and mailing. Print credits do not accumulate.

Switching plans

Upgrading restarts your billing month that day at the new price, effective immediately. Upgrading from Inbox credits your unused Inbox time toward the new charge. Switching between the two print editions starts a fresh month with no time credit, because each print month already includes its book; any credit you already have stays usable. Switching to a cheaper plan takes effect at your next renewal, with nothing refunded mid-month: you keep the plan you paid for until the period ends, and the lower price starts after that. This is separate from cancellation above, which also runs to the end of the paid period.

Incorrect charges or failed fulfillment

An incorrect or duplicate charge, or a book Tangible Feed fails to fulfill as promised, is not a cancellation refund. Email support@tangiblefeed.com so we can correct the problem. This policy does not limit any rights required by applicable law.