Refunds and Cancellation

Last updated July 7, 2026

Cancel anytime

Open the Premium page and choose Manage subscription; the Stripe billing portal handles the rest. Your subscription stays active until the end of the period you already paid for, and you won't be charged again after that.

Inbox

Inbox is a monthly access subscription, so partial months aren't prorated. Cancel to stop future charges; the month you paid for keeps working until it ends.

Print Edition

Each paid month includes one print credit, and your edition mails automatically near the end of your billing month. Print credits do not accumulate. If a month goes unmailed, that month is refundable on request. Once a book enters production or has been mailed, it can't be refunded, because an edition printed for one reader can't be restocked.

Switching plans

Upgrading restarts your billing month that day at the new price, effective immediately. Upgrading from Inbox credits your unused Inbox time toward the new charge. Switching between the two print editions starts a fresh month with no time credit, because each print month already includes its book; any credit you already have stays usable. Switching to a cheaper plan takes effect at your next renewal, with nothing refunded mid-month: you keep the plan you paid for until the period ends, and the lower price starts after that. This is separate from cancellation above, which also runs to the end of the paid period.

Anything unclear

Email support@tangiblefeed.com and a human will sort it out.